BYOB Holiday Lights Trolley - Cleveland

what you get:

• BYOB festive trolley ride to take in some of Cleveland's best holiday spots!
• See the famous "Christmas Story" house *Please Note: Admission to the house is not included. The house is closed when we arrive and this is a stop for a photo opp.
• Visit the Casino and see their decorations as well as some o the pieces from the Higbee window displays inside the casino
• Visit Public Square holiday light display
• See the chandelier at Playhouse Square
• Visit Nela Park Light Display
• Chili or Soup at Jukebox before the trolley departs
• Souvenir Swag Bag
• BYOB for 21+ on trolley
• Staff to guide the trolley

Join us for a BYOB trolley ride through Cleveland's seasonal attractions, lighting displays and holiday landmarks.

Head to Jukebox (1404 W 29th Street) in the trendy Hingetown neighborhood near Ohio City for check-in. Here we'll take in the decorations at a neighborhood bar, meet the tour guide in our private heated tent while enjoying a bowl of chili with all the fixings (vegetarian soup available), and prep for our gawker ride through Cleveland's yuletide lights.

Bring your own beverages for the vintage trolley ride. As soon as we board the vintage trolley our adventure begins. We'll be whisked off and make a stop at the famous "Christmas Story" house for photo opps, leg lamp and all! (Please note: ticket does not include admission into the Christmas Story house. We will stop for photos outside the house)

Next we'll drive to the renovated Public Square where the trolley will stop and let us stretch our legs to see the four quadrants of the square lit up with thousands of lights. You can also stop in the Casino and Tower City to see their decorations as well as some of the pieces from the old Higbee Building window displays inside the casino. We'll get back on the trolley and drive to PlayHouse Square to see the world's largest outdoor chandelier. Finally we'll get a chance to see the lighting display at Nela Park.

After soaking in the urban winter wonderland, we'll head back to Jukebox and rave about all the seasonal sparkles we just saw.

4:00-8:00pm Event Schedule

4:00-4:15pm - Check-in at Jukebox

5:00pm - Trolley boards and departs Jukebox

5:00-8:00pm - Trolley Tour with stops at "Christmas Story" house, Public Square, Playhouse Square

8:00pm - Trolley arrives back to Jukebox

7:00-11:00pm Event Schedule

7:00-7:15pm - Check-in at Jukebox

8:00pm - Trolley boards and departs Jukebox

8:00-11:00pm - Trolley Tour with stops at "Christmas Story" house, Public Square, Playhouse Square

11:00pm - Trolley arrives back to Jukebox

*Fine Print: All sales are final and tickets are non-refundable. Tickets are only valid for scheduled event date and event time. No refunds or reschedules will be provided to anyone who misses scheduled event. Event is rain, shine or snow. No refunds will be given to customers who do not attend the scheduled event due to weather. If roads are closed on the trolley route due to extreme weather and event must be cancelled customers will be contacted via e-mail. If Events with BeneFitz has to cancel the event due to a government mandate customers will be contacted and offered a reschedule. No refunds will be provided to a customer requesting a refund due to Covid or Covid concerns.Space is limited and trolleys will not be oversold or overbooked. Each trolley has a max of 30 customers. Event is 21+. No one under the age of 21 will be permitted into the event. BYOB is for trolley ride ONLY. You may bring beverages/cooler with you to the event, but will be asked to keep all beverages stored away until we board the trolley. Coolers must be small enough to fit under the trolley bench. Duration of event is 4 hours. Trolley ride is 3 hours. Trolley provider is A1 Mr. Limo (no affiliation with Lolly the Trolley).*

FAQS

Where can I contact the organizer with any questions?

[email protected]. Please do not call Jukebox with questions regarding the event. All BYOB Holiday Lights Trolley questions should be directed to [email protected].

How many people fit on a trolley?

Trolleys can fit either 28 or 30 customers.

Can you rent the entire trolley or do a private event?

Yes! We are offering a 1.5 hour private trolley tour option here: events-with-benefitz-llc.square.site

Is the trolley heated?

Yes! The trolley is fully enclosed and heated.

Are there ID requirements or an age limit to enter the event?

21+. The event is 21+ and no one under the age will be permitted into the event. Must have valid 21+ ID for entry.

I am a vegetarian, is there a food option for vegetarians?

Yes, there will be meat chili and a vegetarian soup option.

Do I have to bring my printed ticket to the event?

Please bring your ticket (either printed or electronic) and your ID with you to check-in.

The name on the registration/ticket doesn't match the attendee. Is that okay?

As long as the attendee has a ticket (either printed or electronic) it does not matter if the ticket name matches the name of the attendee.

Something has come up and I can’t make the event for the date I scheduled. Can I reschedule my ticket for a different date?

You cannot transfer your ticket to a different date. Once tickets are purchased all sales are final. You may give your tickets away (again the ticket name does not need to match the attendee name).

I would like to add on one more ticket for a friend, but it says the event is sold out. Can I add on just one more ticket?

Unfortunately, no. Once an event says sold out there are no more tickets available for that date. We are limited due to seating constraints on the trolley and cannot oversell the event.

Are we allowed to drink on the trolley?

Yes! The event is BYOB and you are allowed to drink on the trolley. We will have cups provided as you are not to drink out of glass on the trolley.

What time should I arrive for the event?

If you bought a 4-8pm event please arrive for check-in between 4-4:15pm. If you purchased a 7-11pm event please arrive for check-in between 7-7:15pm. If you arrive early that's okay, but we will check-in during those scheduled times.

What if I'm running late?

If you bought a 4-8pm event the trolley departs Jukebox promptly at 5pm. If you purchased a 7-11pm event the trolley departs at 8pm. If you arrive to Jukebox after the trolleys departure time you are welcome to take a cab, Uber or Lyft to meet up with the trolley at one of the scheduled stops.

What is your cancellation policy regarding Covid?

All ticket sales are final and non-refundable. If Events with BeneFitz has to cancel the event due to a governor mandate customers will be contacted and offered a reschedule option. No refunds will be provided to a customer requesting a refund due to Covid or Covid concerns.

Host or Publisher Events with BeneFitz