Business Interaction Excellence 1 Day Workshop in Cincinnati, OH
About this Event
Duration
1 Day (10 Executive Education Credits)
• 8 from the live training session
• 1 from Pre-Training Workbook (communication assessment & workplace reflection)
• 1 from Post-Training Resource Pack (implementation toolkit & communication improvement plan)
Mode
Instructor-Led Virtual Live Session / In-Person / Corporate In-House
Course Overview
High-Impact Workplace Communication is a practical and engaging professional development program designed to help individuals communicate with clarity, confidence, influence, and professionalism across all workplace interactions. Effective communication is one of the most essential skills for building strong relationships, improving collaboration, resolving misunderstandings, and driving organizational success.
This workshop equips participants with practical communication strategies that improve verbal, non-verbal, written, and interpersonal communication. Participants will learn how to communicate with greater clarity, actively listen, adapt their communication style to different audiences, provide constructive feedback, and confidently navigate workplace conversations.
The program emphasizes real-world workplace application through interactive activities, communication simulations, role plays, business case studies, and practical exercises. Participants will strengthen their ability to communicate across departments, collaborate effectively, manage misunderstandings, and contribute positively to a high-performing workplace culture.
By the end of the program, participants will develop a High-Impact Communication Improvement Roadmap and a 60-Day Workplace Communication Action Plan that can be immediately implemented in their professional environment.
Why Join This Course?
• Improve workplace communication effectiveness
• Build stronger professional relationships
• Communicate with confidence and clarity
• Strengthen active listening skills
• Reduce workplace misunderstandings
• Improve collaboration across teams
• Deliver constructive feedback professionally
• Handle challenging workplace conversations confidently
• Increase professional influence and credibility
• Recognition – Certificate of Completion + 10 Executive Education Credits Learning Objectives
Participants will be able to:
• Communicate ideas clearly and confidently
• Improve verbal and non-verbal communication
• Strengthen active listening and questioning skills
• Adapt communication styles to different audiences
• Build stronger workplace relationships
• Deliver and receive feedback effectively
• Resolve communication barriers professionally
• Handle workplace conversations with confidence
• Improve collaboration and teamwork
• Develop a practical workplace communication improvement plan
Target Audience
• Business Professionals
• Team Leaders
• Supervisors
• Managers
• Project Managers
• Customer Service Professionals
• HR Professionals
• Sales Professionals
• Emerging Leaders
• Anyone seeking to improve workplace communication and collaboration
Certification & Credits
Participants will receive the Certificate of Completion from Skelora Edu Tech along with 10 Executive Education Credits (EEC).
Trainer Profile
Delivered by experienced Communication, Leadership Development, Organizational Effectiveness, Customer Experience, and Professional Skills trainers with extensive experience helping organizations improve collaboration, communication effectiveness, and workplace performance. Trainers combine practical workplace expertise with engaging learning methodologies to ensure immediate application.
Note
Pre-training and post-training activities each carry 1 Executive Education Credit and are designed to strengthen learning retention, implementation readiness, and practical workplace application.
Participants will complete a High-Impact Communication Improvement Roadmap and a 60- Day Workplace Communication Action Plan as part of the program deliverables.
Agenda
Pre-Training Workbook (1 Credit)
Info: Participants will complete a structured communication assessment before attending the workshop.
The workbook includes communication style evaluations, workplace communication reflections, listening assessments, communication challenge exercises, feedback awareness activities, and personal learning goal development. Participants will identify communication strengths, workplace challenges, and improvement opportunities before attending the live training.
Training Day Structure – 8 Modules (8 Hours, 8 Credits)
Module 1: Foundations of High-Impact Communication
Info: Understand the role of communication in workplace success and organizational performance.
• Principles of effective workplace communication
• Communication process and common barriers
• Building trust through communication
• Characteristics of high-impact communicators
Module 2: Verbal & Non-Verbal Communication
Info: Develop communication techniques that create clarity, confidence, and credibility
. • Speaking with confidence
• Tone, pace, and word choice
• Body language and facial expressions
• Building positive first impressions
Module 3: Active Listening & Understanding Others
Info: Improve listening skills to strengthen relationships and reduce misunderstandings.
• Active listening techniques
• Asking effective questions
• Listening for understanding
• Demonstrating empathy
Module 4: Communication Styles & Workplace Relationships
Info: Adapt communication to different personalities and workplace situations.
• Identifying communication styles
• Adapting to different audiences
• Building rapport
• Communicating across diverse teams
Module 5: Feedback & Constructive Conversations
Info: Deliver meaningful feedback that improves performance and relationships.
• Giving constructive feedback
• Receiving feedback positively
• Appreciation and recognition
• Managing sensitive conversations
Module 6: Managing Difficult Workplace Conversations
Info: Handle disagreements and misunderstandings with professionalism.
• Preparing for difficult discussions
• Managing emotions during conversations
• Resolving misunderstandings
• Finding mutually beneficial outcomes
Module 7: Collaboration & Influential Communication
Info: Strengthen teamwork and improve workplace influence through communication.
• Collaborative communication
• Influencing without authority
• Building stakeholder relationships
• Communicating during change
Module 8: Toolkit – High-Impact Communication Roadmap
Info: Transform learning into practical workplace actions.
• Personal communication assessment
• Workplace communication improvement plan
• Relationship-building strategy
• 60-Day communication roadmap
Post-Training Resource Pack (1 Credit)
Info: Participants will receive a practical implementation toolkit designed to reinforce workplace communication skills after the training.
The resource pack includes a 60-Day Communication Excellence Challenge, communication reflection journal, workplace conversation planner, active listening exercises, feedback templates, relationship-building worksheets, communication self-assessment tools, and a personalized High-Impact Communication Development Roadmap.
Where is it happening?
Event Location & Nearby Stays:
USD 622.95 to USD 726.65
