Business Etiquette 1 Day Workshop |Lowell, MA

• Duration: 1-Day Practical Training (8 Hours)
• Timing: 9:00 AM – 5:00 PM (including breaks)
• Location: Location shared via email ( Complete Address )
• Format: Classroom Training (Virtual option available on request)
• Language: English
• Certificate: Course Completion Certificate
• PDUs Awarded: 8 Professional Development Units
• Contact: [email protected]

Professional success is not just about skills and experience—it’s also about how we communicate, behave, and build relationships at work.
This Business Etiquette 1-Day Workshop is designed to help professionals develop strong workplace manners, clear communication habits, and respectful professional conduct in both in-person and virtual environments.

As workplaces continue to evolve with remote work, hybrid teams, and fast-paced communication, business etiquette has become a critical professional skill, not a “nice-to-have.” Small actions—emails, meetings, listening habits, word choices—can significantly impact collaboration, productivity, and workplace culture.

This highly interactive workshop helps participants build self-awareness, understand their personal impact, and learn how to communicate with clarity, respect, and confidence. Through practical discussions, real-life examples, and guided reflection, participants will leave with tools they can apply immediately in their day-to-day work.

Working professionals at all levels
Team leaders and managers
Customer-facing roles
HR and people managers
Early-career professionals
Anyone looking to improve professional presence and workplace communication

Understand what modern business etiquette really means
Improve professional communication in meetings, emails, and conversations
Build stronger workplace relationships
Develop active listening and presence
Run efficient and respectful meetings
Give and receive feedback on etiquette-related behavior
Navigate workplace interactions with confidence and professionalism

09:00 AM – 09:30 AM
Registration, Welcome & Workshop Overview

09:30 AM – 10:15 AM
Module 1: Understanding Business Etiquette Today
What business etiquette really means
Why etiquette directly impacts performance and culture
Common workplace etiquette gaps

10:15 AM – 11:00 AM
Module 2: Personal Impact & Professional Presence
How our behavior affects others
Introduction to personal energy and presence
Being fully present in workplace interactions

11:00 AM – 11:15 AM
Tea / Coffee Break

11:15 AM – 12:15 PM
Module 3: The Impact of Words & Workplace Communication
How messages are interpreted vs. intended
Choosing respectful and effective language
Avoiding misunderstandings in daily communication

12:15 PM – 01:00 PM
Module 4: Email & Digital Etiquette
Writing clear, professional emails
Reducing business jargon
Managing tone, clarity, and response expectations

01:00 PM – 02:00 PM
Lunch Break

02:00 PM – 02:45 PM
Module 5: The Power of Listening
Why listening is often misunderstood
The cost of distractions and multitasking
Practicing empathetic and active listening

02:45 PM – 03:30 PM
Module 6: Effective Meeting Etiquette & Management
Planning productive meetings
Participant etiquette in meetings
Respecting time and shared resources

03:30 PM – 03:45 PM
Tea / Coffee Break

03:45 PM – 04:30 PM
Module 7: Handling Etiquette Challenges in Others
Why people struggle with etiquette
Giving feedback without conflict
Supporting positive behavior change

04:30 PM – 05:00 PM
Action Planning, Key Takeaways & Workshop Close

By the end of this workshop, participants will be able to:

Explain the importance of business etiquette in modern workplaces
Communicate more clearly and professionally
Demonstrate strong listening and presence skills
Apply best practices for email and meeting etiquette
Recognize and address etiquette challenges constructively
Build stronger, more respectful professional relationships

🎓 Certification

All participants will receive a Certificate of Completion from LearneRRing, recognizing their achievement.

Exclusive OffersGroup Discounts:10% off for groups of 5-10 participants15% off for groups of 11-20 participants
Corporate & Team Training Available

Want this course delivered at your workplace or for your team? We offer customized onsite and virtual sessions for companies.📩 Email us at [email protected] for details.

Know what’s Happening Next — before everyone else does.

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Host or Publisher LearneRRing