Business Analysis Masterclass: 2 Day Course in Sydney
About this Event
Group Discounts Available:
Organizations sending multiple participants can take advantage of special group pricing:
Participants - Discount
3 – 5 Participants - 10% Off
6 – 10 Participants - 15% Off
11+ Participants - Contact Us for Custom Corporate Pricing.
Group registrations are an excellent way to develop leadership capabilities across teams while ensuring a consistent management approach throughout your organization.
Duration: 2 Full Day
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 16 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session
2-Day Intensive Masterclass
Organizations today need professionals who can identify business needs, improve processes, solve complex problems, manage stakeholders, and drive successful business transformation initiatives.
This practical and highly interactive 2-day masterclass equips participants with the essential business analysis, process improvement, stakeholder management, problem-solving, and AI-powered productivity skills required to deliver measurable business value.
Whether you are a Business Analyst, Project Manager, Operations Manager, Product Owner, Team Leader, Change Manager, or aspiring business professional, this program provides practical tools and frameworks that can be applied immediately within your organization.
Key Learning Outcomes
By the end of this workshop, participants will be able to:
✔ Identify and analyze business needs effectively
✔ Gather and document business requirements
✔ Improve business processes and operational efficiency
✔ Conduct root cause analysis and solve business problems
✔ Develop compelling business cases
✔ Manage stakeholders successfully
✔ Support organizational change initiatives
✔ Leverage AI tools to improve analysis productivity
✔ Drive business improvement and transformation projects
Who Should Attend?
- Business Analysts
- Senior Business Analysts
- Project Managers
- Product Owners
- Product Managers
- Operations Managers
- Change Managers
- Process Improvement Specialists
- Team Leaders
- Consultants
- Digital Transformation Professionals
- Professionals Transitioning into Business Analysis
What’s Included?
- 2 Days of Instructor-Led Training
- Comprehensive Participant Workbook
- Business Analysis Templates
- Process Mapping Toolkit
- Stakeholder Management Tools
- Root Cause Analysis Templates
- AI Productivity Resources
- Practical Exercises and Case Studies
- Certificate of Completion
- Post-Training Resources
Corporate Training Solutions
This workshop is available as a customized corporate training program delivered onsite, virtually, or in a hybrid format.
Organizations are increasingly investing in business analysis capabilities to improve decision-making, enhance operational efficiency, drive digital transformation, and support business growth.
Popular Corporate Programs
- Business Analysis Fundamentals
- Advanced Business Analysis
- Process Improvement & Optimization
- Root Cause Analysis & Problem Solving
- Stakeholder Management
- Business Process Mapping
- Change Management
- AI for Business Analysts
- Digital Transformation Readiness
Why Choose Corporate Training
✔ Customized content aligned with organizational objectives
✔ Industry-specific case studies and examples
✔ Practical tools and frameworks
✔ Flexible delivery options
✔ Cost-effective team development solution
✔ Available across Australia and internationally
©2026 Leadflake Events. This content is protected by copyright law. Copy or Reproduction without permission is prohibited
Corporate Training Enquiries:
For private team training, customized business analysis programs, onsite workshops, virtual delivery options, or group registrations, please contact us.
📧Ready to bring this powerful workshop to your team? Contact us at [email protected] to schedule your customized in-house session.
Agenda
Day 1: Business Analysis Foundations & Process Improvement
Module 1: Foundations of Business Analysis
Understanding the Business Analyst Role
Info: • The Role of Business Analysis in Modern Organizations
• Responsibilities of Business Analysts
• Strategic Thinking and Business Alignment
• Understanding Business Needs and Objectives
• Business Analysis Frameworks and Methodologies
• Business Analysis Throughout the Project Lifecycle
Practical Discussion
Info: Business Analysis Success Stories and Common Challenges
Module 2: Requirements Gathering & Elicitation Techniques
Discovering Business Needs
Info: • Understanding Business Problems and Opportunities
• Requirements Elicitation Techniques
• Conducting Effective Interviews
• Facilitating Stakeholder Workshops
• Surveys and Questionnaires
• Observation Techniques
• Document Analysis
• User Stories and Use Cases
Requirements Prioritization
Info: • MoSCoW Method
• Business Value Assessment
• Stakeholder Prioritization
Practical Workshop
Info: Requirements Gathering Simulation
Module 3: Business Process Analysis & Process Mapping
Understanding Business Processes
Info: • Current State Assessment
• Future State Design
• Process Mapping Techniques
• SIPOC Methodology
• Value Stream Analysis
• Identifying Process Inefficiencies
• Eliminating Bottlenecks
• Improving Operational Efficiency
Process Improvement Frameworks
Info: • Continuous Improvement
• Lean Thinking Principles
• Process Optimization Strategies
Practical Exercise
Info: Business Process Mapping Workshop
Module 4: Stakeholder Management & Communication
Managing Business Relationships
Info: • Stakeholder Identification
• Stakeholder Analysis
• Stakeholder Mapping
• Managing Expectations
• Building Trust and Credibility
• Communication Planning
• Influencing Without Authority
• Managing Difficult Stakeholders
Practical Activity
Info: Stakeholder Engagement Planning
Day 2: Problem Solving, Business Transformation & AI
Module 5: Root Cause Analysis & Problem Solving
Solving Business Problems Effectively
Info: • Defining Business Problems Clearly
• Root Cause Analysis Techniques
• 5 Whys Method
• Fishbone Diagram
• Pareto Analysis
• Data-Driven Problem Solving
• Developing Corrective Actions
• Measuring Improvement Results
Practical Exercise
Info: Root Cause Analysis Workshop
Module 6: Business Case Development & Decision Making
Building Strong Business Cases
Info: • Understanding Business Value
• Cost-Benefit Analysis
• ROI Evaluation
• Risk Assessment
• Feasibility Analysis
• Developing Recommendations
• Presenting Business Cases to Leadership
Practical Workshop
Info: Business Case Development Exercise
Module 7: Change Management & Business Transformation
Driving Successful Change
Info: • Understanding Organizational Change
• Change Readiness Assessment
• Managing Resistance to Change
• Stakeholder Adoption Strategies
• Communication During Change
• Benefits Realization
• Measuring Transformation Success
Practical Activity
Info: Change Management Planning Exercise
Module 8: AI for Business Analysts & Business Professionals
Introduction to AI in Business Analysis
Info: • The Future of Business Analysis
• Understanding Artificial Intelligence in Business
• Opportunities and Risks of AI
Microsoft Copilot for Business Analysis
Info: • Requirements Documentation
• Meeting Summaries
• Process Documentation
• Business Reporting
• Productivity Enhancement
ChatGPT for Business Analysis
Info: • Requirements Generation
• Business Process Documentation
• Gap Analysis Support
• Business Case Drafting
• Stakeholder Communication Support
AI Tools for Process Improvement
Info: • Process Optimization
• Workflow Analysis
• Business Insights Generation
• Data Interpretation and Reporting
• Productivity Automation
Responsible AI Usage
Info: • AI Ethics
• Data Privacy Considerations
• Human Oversight Requirements
• AI Governance Fundamentals
Hands-On Demonstration
Info: Practical AI Use Cases for Business Analysts and Business Professionals
Module 9: Capstone Business Analysis Case Study
Info: Participants will apply their learning to:
• Analyze a business challenge
• Gather requirements
• Map business processes
• Identify root causes
• Develop recommendations
• Create a business case
• Build a stakeholder engagement strategy
• Integrate AI tools into analysis activities
Where is it happening?
Event Location & Nearby Stays:
AUD 1239.10 to AUD 1800.30
