Building Your Way to Conflict Resolution and Better Service Recovery

Name: Building Your Way to Conflict Resolution and Better Service Recovery
Start: 2026-03-10T08:30:00-04:00
End: 2026-03-10T10:00:00-04:00
Location: Hilton Garden Inn Pigeon Forge

Schedule

Tue Mar 10 2026 at 08:30 am to 10:00 am

UTC-04:00

Location

Hilton Garden Inn Pigeon Forge | Pigeon Forge, TN

Conflict happens in every workplace—but how you respond can make all the difference in your team’s performance, your employee's experience and your guest experience!
Join us for a unique, hands-on workshop:
👉 “Building Your Way to Conflict Resolution and Better Service Recovery: One Brick at a Time”
📅 Date: March 10, 2026
🕣 Time: 8:30 a.m. – 10:30 a.m.
📍 Location: Hilton Garden Inn, Teaster Lane, Pigeon Forge
💰 Investment: $99 per attendee
This interactive session uses LEGO® Serious Play® to explore how leaders, managers, and frontline supervisors can handle conflict and turn tough service situations into opportunities for stronger relationships and guest loyalty.
You’ll leave with:
A practical framework for resolving workplace conflict
New ways to lead and communicate through challenges
Proven service recovery techniques that drive satisfaction and trust
Reserve your spot today!
Payment accepted by Venmo, credit card, or check.