Building AI at Scale

Building AI at Scale: A Conversation with Kunal Madhok, Head of AI at Wells Fargo
12:00 - 1:00 PM | Harper Center Room C-03

Discover what it takes to build and deploy AI across a leading financial institution with Booth alum Kunal Madhok, Head of Artificial Intelligence for Consumer Banking and Lending at Wells Fargo. Kunal will share how Wells Fargo is implementing AI agents to support customers and bankers, with real examples of these tools in practice. Gain insights into the process, collaboration, and challenges of bringing AI into everyday banking at enterprise scale, and learn what this means for the future of financial services.

Agenda:

• 12:00-12:05: Welcome remarks
• 12:05-12:45: Presentation
• 12:45-1:00: Q&A

Kunal Madhok is an experienced executive with a strong background in data, analytics, and consumer engagement across several leading financial institutions. Currently serving as EVP and Head of Artificial Intelligence, Consumer Banking and Lending at Wells Fargo, Kunal drives business growth through advanced analytics in various banking sectors. Previous roles at Wells Fargo include leadership in consumer growth and engagement strategies, and interim oversight of customer experience initiatives. Prior to Wells Fargo, Kunal held key positions at American Express, JPMorgan Chase & Co., The Boston Consulting Group, HSBC, and Capital One Financial Services, focusing on lending innovation and strategic planning. Kunal holds an MBA in Finance and Strategic Management from The University of Chicago Booth School of Business, an M.S. in Industrial & Systems Engineering from Virginia Tech, and a B.E. in Mechanical Engineering from the University of Mumbai.

Boxed lunches to be provided. This event is open to Booth students.

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