Being Assertive as a union rep

This course is designed to equip trade union representatives with the essential skills and strategies needed to effectively advocate for the rights and interests of their members while maintaining professionalism and respect in various workplace settings. Being assertive is a critical skill for trade union representatives as they navigate negotiations, discussions, and interactions with employers, management, and colleagues.

Throughout this course, participants will explore the concept of assertiveness and its importance in the context of trade union representation. They will learn practical techniques for assertive communication, conflict resolution, and negotiation.

Host or Publisher TUED College of North East London