Assertion Skills -- Asking For What You Need

A person’s ability to assert their needs is directly related to happiness and success at work and at home. People avoid assertion for a range of reasons. Mostly based on fear (how will they react? what if it goes wrong? will I get resistance?) Asking for what you need doesn’t need to be scary though. In fact, it is very simple once you learn the tricks and tools of assertion. This interactive workshop will give you the tools and techniques you need to make assertion an effective tool for your toolbox.

In this interactive enjoyable in-person workshop, participants will:

• Build confidence in your assertion ability

• Learn how to frame your request so it is likely to be heard and encourage responsiveness

• Build tools and techniques for asking people for a change in behaviour without causing defensiveness.

ABOUT YOUR TRAINER:

Lane Sherman is a trainer, speaker, and consultant working primarily with change, leadership development, and systems/processes/tools for building healthy organizations. Lane has an MA in Leadership and Training from Royal Roads University, is a certified mediator (JIBC), and is the author of “The Keys to Collaboration; How to build a great team or fix the one you’ve got”. Lane primarily works in both the public and private sectors however throughout his 20+ year career he has offered his time to support non-profit organizations delivering important services in our communities. He is currently working with Seniors Serving Seniors, a Victoria-based non-profit organization, as their Volunteer Education Coordinator.

Host or Publisher Volunteer Victoria