AI for Small Business: Streamline Your Workload

Running a small business often means juggling endless tasks — from emails and admin to marketing and customer service.

This hands-on 4-hour workshop will introduce you to AI tools like ChatGPT and Microsoft Copilot, showing you how to save time, improve productivity, and keep on top of compliance. You’ll also explore how AI can support customer engagement with chatbots and streamline data handling in Excel.

We’re also excited to welcome guest speaker James Meyrick, CEO of JSWT Consulting, who will share insights on how small businesses can strategically adopt AI to drive growth and innovation. James Meyrick specialises in helping small businesses modernise their financial processes.

No technical background needed — just bring your ideas and we’ll show you how to put AI to work for your business.

What you’ll learn

• What AI is and how it can benefit small businesses
• Practical uses of ChatGPT and Microsoft Copilot for content, emails & admin
• Key principles of Data Protection & GDPR when using AI tools
• How to create simple AI-powered chatbots for customer support
• Using AI in Excel to analyse data, automate reports, and forecast trends
• Quick wins and tools you can start using immediately

Who is it for?

This workshop is designed for small business owners, entrepreneurs, and managers who want to:

• Save time on repetitive tasks

• Improve customer communication

• Make data-driven decisions

• Stay compliant while using AI

Discover time-saving AI tools for everyday business tasks

Gain practical, hands-on experience you can apply immediately

Leave with content drafts, chatbot FAQs, and Excel insights tailored to your business

Understand GDPR best practices for safe AI adoption

Boost your productivity with AI! This hands-on workshop shows small businesses how to use ChatGPT, Copilot, chatbots, and AI in Excel — while staying GDPR compliant. Leave with real tools and content ready to use.

Know what’s Happening Next — before everyone else does.

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Host or Publisher Walsall College