Achieving Customer Service Excellence with Artificial Intelligence

For more information: https://casugol.com/course/seai

International Acclaimed Certification. 5-Star Reviews

Suitable for everyone. Learn in an Interactive, Supportive, and Encouraging Environment.

• Duration: 4 Hours
• Certification: Participants will receive a Certificate of Completion upon completing the course

Course Objective

• Acquire knowledge and skills to effectively integrate AI technologies into customer service operations
• Learn how to deploy AI-driven solutions to automate tasks, enhance customer interactions, balance AI and Human interaction, and improve overall service efficiency.

Examination

NA

• Introduction to Artificial Intelligence in Customer Service
• Core Artificial Intelligence (AI) Technologies in Customer Service
• Customer Service Workflows with Artificial Intelligence
• Enhancing Human – Artificial Intelligence (AI) Collaboration
• Data Governance, Ethical Issues, Data Privacy
• Measuring the Impact of AI on Customer Service

Add Value to your already prolific portfolio with a Certificate of Completion from CASUGOL.

Awarded upon completing and meeting all requirements of the course.

Host or Publisher CASUGOL