Accelerating Business Processes with AI workshop

This workshop is designed for small and micro-businesses exploring how AI can help streamline their operations. Over the course of four hours, participants will learn about large language models (LLMs), including how to use popular AI tools like ChatGPT to enhance business processes.
The sessions will focus on simple, actionable steps to introduce AI into everyday workflows, ensuring minimal technical knowledge is required for businesses to benefit.

What is AI and LLM? (1h)
• A straightforward introduction to AI and large language models (LLMs).
• Explanation of common tools like ChatGPT and their uses for businesses.
• Real-world examples of how small businesses use AI for process automation, like generating emails or summarising information.

AI for Daily Operations (1hr)
• How to use AI to automate administrative tasks like email generation (follow-ups, proposals), summarising content, and reporting.
• Basic prompt engineering to get the most out of AI tools like ChatGPT.

AI for Marketing and Content Creation (1hr)
• Using AI to generate social media posts, blog content, and marketing materials.
• Practical exercises with tools like Tweetify It and Copyforge for real-time content generation.

AI for Streamlining Internal Processes (1hr)
• Introducing basic automation into workflow systems using AI, like internal customer service support & task management.
• Actual examples of AI applications using Custom GPTs in real time to solve business problems submitted by attendees.

Outcome: By the end of this workshop, you will have actionable steps to integrate AI into your business operations with minimal cost and complexity and a clear understanding of how to experiment with LLM tools for business acceleration.

These small group in-person workshops are open to any business, freelancer, or charity based in Norfolk, UK.

Meet the Trainer
Giancarlo Erra is a seasoned tech-creative entrepreneur and business consultant with over 25 years of experience across multiple industries. As a professional touring musician, his unique background bridges the worlds of technology and creativity, giving him a distinctive edge in using innovative solutions to drive business growth and streamline operations. As a former developer and technical director, Giancarlo has led projects ranging from full?stack development and system administration to AI-driven applications, providing tailored consultancy to SMEs and startups. His extensive experience includes founding Promethean Box Ltd, an umbrella company including AI-driven startups like Tweetify It, a tool for generating personalised social media content, and Copyforge, which helps automate blog and article creation. As the founder of YourVault.AI, he is currently developing private AI solutions to help small and micro-businesses deploy AI models securely on their own data. A public speaker and mentor, he regularly organises AI Summits and hackathons, helping businesses and individuals easily adopt AI tools and focusing on practical applications that deliver real value

Registration at 9am, workshop starts at 9.15am. There will be a refreshments on arrival and mid-morning.

New Anglia Growth Hub can help your business access a range of business support services from hundreds of sources. The hub’s IMPARTIAL service is fully funded and provided at no cost to your business and can help you access grants, finance, international trade support, skills, training and a range of other specialist advice from single point of contact.

Our Business Growth Advisers can talk with you over the phone or via Microsoft Teams or Zoom, or you can request a free appointment at your business premises.

Our Business Support is available to all SMEs throughout Norfolk and Suffolk (UK).

To get the most out of the service, call our local business support helpline:

0300 333 6536

Email: [email protected]

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