A Million Voice AI Calls: Lessons from Production

​At Nurix, we've handled over a million voice AI calls across BFSI, retail, e-commerce, travel, hospitality, and insurance: in APAC and the US. We've hit every wall you'd expect: bilingual switching mid-sentence, accent drift, sub-second latency requirements, and the gap between a clean demo and a system handling tens of thousands of daily calls.

​We're bringing together a curated group of enterprise technology, product, CX, and AI leaders for an evening of honest conversation on what voice AI in production actually looks like.

​The conversation

• ​Multilingual and bilingual voice AI in production: language mirroring, accent variation, what models miss
• ​Building reliable voice AI systems: STT accuracy, latency, interruption handling, context retention
• ​From pilot to scale: evaluation, compliance, workflow integration
• ​The future of voice infrastructure for AI agents

​Featuring

• ​: Head of Product, Nurix AI
• ​: Tech Lead Manager, Deepgram

​Details

• ​When: Friday, May 21 · 5:30 PM – 8:30 PM
• ​Where: San Francisco (Venue details to be shared upon approval)
• ​Who: Enterprise technology, product, CX, and AI leaders.

​Hosted by Nurix AI and Deepgram.

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