#7 Cambridge Customer Success Meetup

Schedule

Thu May 21 2026 at 05:30 pm to 07:30 pm

UTC+01:00

Location

St John's Innovation Centre | Cambridge, EN

Advertisement
How to Leverage AI as a CSM - Gary Giacalone
About this Event

How to Leverage AI as a CSM


📣 Are you a Customer Success Manager based in Cambridgeshire?
I’m really excited to share that Gary Giacalone will be speaking in person at the Cambridge Customer Success Meetup.
He will be running a session on how to practically use AI as a CSM, focused on real, everyday value.
What you’ll get from the session:
• Practical ways AI can support your day to day CSM work
• How to manage customers more effectively while reducing manual effort
• The do’s and don'ts of using AI in Customer Success
• Real examples you can apply immediately
• A ready to use prompt library built specifically for CSMs
Everything shared is practical, usable and based on what has genuinely helped Gary in his role
This session is very much from a CSM, for other CSMs and designed to leave you with something you can start using straight away.


Agenda

🕑: 05:30 PM - 06:00 PM
Arrival
🕑: 06:00 PM - 07:00 PM
How to Leverage AI as a CSM
🕑: 07:00 PM - 08:00 PM
Drinks and Networking
Advertisement

Where is it happening?

St John's Innovation Centre, Cowley Road, Cambridge, United Kingdom

Event Location & Nearby Stays:

Tickets

EUR 0.00

Icon
Know what’s Happening Next — before everyone else does.
CambsCS

Host or Publisher CambsCS

Ask AI if this event suits you:

Discover More Events in Cambridge

Wellbeing and Resilience for Myself and My Team
Thu, 21 May at 09:30 am Wellbeing and Resilience for Myself and My Team

Education Centre, Arthur Rank Hospice Charity

NONPROFIT WORKSHOPS
Some Perspectives on Science and Christian Theology
Thu, 21 May at 04:00 pm Some Perspectives on Science and Christian Theology

Faculty of Divinity

NONPROFIT
Seeing Things Politically - An Inaugural Lecture
Thu, 21 May at 05:00 pm Seeing Things Politically - An Inaugural Lecture

Alison Richard Building

Seminar: The First Crossing and the Transition from Slavery to Indentureshi
Thu, 21 May at 05:15 pm Seminar: The First Crossing and the Transition from Slavery to Indentureshi

Selwyn College, Cambridge

WORKSHOPS
An Evening with Bea Ingalls in  Cambridge
Thu, 21 May at 06:00 pm An Evening with Bea Ingalls in Cambridge

Waterstones

ART LITERARY-ART
Operationalising Trustworthy AI in Cybersecurity IN-PERSON event
Thu, 21 May at 06:00 pm Operationalising Trustworthy AI in Cybersecurity IN-PERSON event

Anglia Ruskin University Cambridge

MEETUPS
Exhibition on Screen: FRIDA KAHLO
Thu, 21 May at 07:00 pm Exhibition on Screen: FRIDA KAHLO

Marven Centre

EXHIBITIONS ART
Voices That Stayed
Thu, 21 May at 07:00 pm Voices That Stayed

Parish Church of St Clement

ART THEATRE
Booze 'n' Brains\u2122 Interactive Drinking Games UK
Fri, 14 Jul at 05:00 pm Booze 'n' Brains™ Interactive Drinking Games UK

The Eagle Cambridge

Cambridge Fun Team Building Interactive Treasure Hunt!
Sat, 29 Jun at 10:00 am Cambridge Fun Team Building Interactive Treasure Hunt!

Cambridge Train Station

Business & Intellectual Property One-to-Ones in Cambridge
Fri, 28 Feb at 03:00 pm Business & Intellectual Property One-to-Ones in Cambridge

Cambridge Central Library

MEETUPS
RSA Cambridge monthly coworking mornings
Tue, 02 Dec at 09:30 am RSA Cambridge monthly coworking mornings

Mishcon de Reya LLP

MEETUPS
Multitasking Mastery: 1 Day Productivity Workshop in Cambridge
Mon, 15 Dec at 09:00 am Multitasking Mastery: 1 Day Productivity Workshop in Cambridge

For more information on venue address, reach out to "[email protected]"

WORKSHOPS MEETUPS
ADHD Adults Monthly Pub Meetup \u2013 Cambridge
Mon, 12 Jan at 06:30 pm ADHD Adults Monthly Pub Meetup – Cambridge

The Alexandra Arms

MEETUPS NONPROFIT
English Conversation for international students
Wed, 14 Jan at 04:30 pm English Conversation for international students

Eden Baptist Church

How Resilient is Cambridge?
Wed, 21 Jan at 05:00 pm How Resilient is Cambridge?

Guildhall Place

MEETUPS
\u2615\ufe0f Caf\u00e9 Ol\u00e9
Sat, 24 Jan at 11:30 am ☕️ Café Olé

1 Red Cross Ln

ART LITERARY-ART
Social Photography Meet-up at Cambridge Central Library
Sat, 07 Feb at 01:00 pm Social Photography Meet-up at Cambridge Central Library

Cambridge Central Library

Coaching Women's Circle
Sun, 08 Mar at 05:00 pm Coaching Women's Circle

The Breathing Space Wellness Place

BUSINESS ART
Student Study\/Social Fridays
Fri, 13 Mar at 10:00 am Student Study/Social Fridays

13 Weeks Tea

What's Happening Next in Cambridge?

Discover Cambridge Events