2025 IHAMA Annual Conference

The IHAMA Fall Conference is Indiana’s premier gathering for professionals in Patient Access Services, offering a full day of education, networking, and strategic insight. Hosted by the Indiana Healthcare Access Management Association (IHAMA)—the official state affiliate of the National Association of Healthcare Access Management (NAHAM)—this annual event brings together leaders from hospitals, clinics, and healthcare organizations across the state.

This year’s theme focuses on Behavioral Health and Medicaid Changes, with expert speakers sharing updates, operational strategies, and policy insights to help attendees navigate the evolving healthcare landscape.

The National Association of Healthcare Access Management (NAHAM) is the leading national organization dedicated to advancing excellence in Patient Access Services—the front-line functions that connect patients to care. NAHAM provides:

• Professional certification (CHAA and CHAM)
• AccessKeys® tools to optimize operations
• Live and on-demand education through the NAHAM Learning Center
• Networking and advocacy for professionals in admissions, registration, financial counseling, scheduling, and more

NAHAM empowers healthcare access professionals to improve patient experience, streamline operations, and stay aligned with national standards.

Attendees will gain:

• Policy updates on Medicaid and behavioral health
• Operational strategies for adapting to regulatory changes
• Networking opportunities with peers and industry leaders
• Access to expert speakers including:
• • Lindsey Kasey – Indiana Health Centers
  • Denise Franklin – ClaimAid
  • Alexa Ray – Eskenazi Health

Whether you're new to Patient Access or a seasoned leader, this conference offers valuable insights and tools to elevate your impact.

We extend our heartfelt thanks to our valued sponsors for their generous support of the 2025 IHAMA Fall Conference:

🌟 Vyne Medical
🌟 Experian

Your partnership helps us bring together healthcare professionals, advocates, and thought leaders to explore critical changes in behavioral health and Medicaid policy. Your commitment to innovation and community impact is deeply appreciated.

Sponsorship opportunities are still available!
We offer several packages that include benefits such as speaking opportunities, brand visibility, and networking access. If your organization is passionate about shaping the future of healthcare in Indiana, we’d love to connect.

📩 For sponsorship inquiries, please contact : Marcus King or Shawnta Hinton-Clark at: [email protected]

Host or Publisher IHAMA