2024-OCTOBER F2F ASQ O E (Section-701) Monthly Meeting

The Supplier Management Program at Unilever Health and Wellbeing is a progressive initiative focused on the effective management of supplier relationships throughout the business lifecycle. Supplier quality management is crucial for ensuring the quality, compliance, and safety of all our consumer products. It covers supplier selection, qualification, communication, oversight and off-boarding. The program is evolving to provide better metrics on our supplier partners to equip quality and sourcing professionals to make better supply decisions.

Lance Harding is Global Supplier Quality Lead for Unilever Health & Wellbeing. He previously was VP of Product Development & Compliance for SmartyPants Vitamins. He is Immediate Past Chair and Treasurer for the Food, Drug & Cosmetic Division of the American Society for Quality (ASQ). He previously worked for Herbalife for over 20 years, serving as Sr. Director of Regulatory Affairs then Vice President for Quality Assurance. He also has experience at Guthy-Renker, Allergan & Pfizer supporting quality, regulatory, and product development for foods, supplements, drugs and cosmetics. He is a registered pharmacist with an MBA, US Regulatory Affairs Certified (RAC) from RAPS, Lead Instructor for Preventive Controls for Human Food & Foreign Supplier Verification Programs from FSPCA, Certified Quality Auditor (CQA), Certified Food Safety & Quality Auditor (CFSQA) & Certified Pharmaceutical GMP Professional (CPGP) from ASQ.

Over 30 years of using the “Affinity Process” and “Interrelationship Diagrams” in academia and industry to find root cause problems revealed relationships between system components. Whether it was working on a problem or issues with a team project, committee, proposal, event, presentation, or taking a college course, there was a pattern of three phases of activity that formed a sub-system within the overall system. Understanding and adopting the three-phase model can help you organize and plan almost any endeavor faster and operate at a higher level. This presentation shows the evolution of the three-phase model, gives examples, and discusses the important considerations and pitfalls of each phase

Dr. Phil Rosenkrantz is Professor Emeritus of Industrial & Manufacturing Engineering at Cal Poly Pomona where he has been teaching and consulting for 42 years and served as Department Chair from 1990-1997. Founding Coordinator of the MSQA Program at CSU Dominguez Hills from 1986-1989. Industrial engineering supervisor for General Motors prior to entering academia. Education: Doctor of Education in Organizational Leadership, Pepperdine University; MS in Statistics, UC Riverside; MS in Industrial Administration, Purdue University; and B.S. in Mechanical Engineering, Kettering University (formerly GMI). P.E. (California). 2005 Recipient of the Simon Collier Award. Distinguished Engineering Educator, Los Angeles Council of Engineers & Scientists, 2009. George P. Hart Award for Outstanding Faculty Leadership 1999. Outstanding Teacher Award for the College of Engineering 2012.

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