19th Annual NEXT-GEN Contact Center & CX BEST PRACTICES Asia Pacific

Name: 19th Annual NEXT-GEN Contact Center & CX BEST PRACTICES Asia Pacific
Start: 2024-07-15T23:00:00+10:00
End: 2024-07-18T14:00:00+10:00
Location: Crystalbrook Riley

Schedule

Mon Jul 15 2024 at 11:00 pm to Thu Jul 18 2024 at 02:00 pm

UTC+10:00

Location

Crystalbrook Riley | Cairns, QL

What are the CX and EX Strategies of World-Class Companies?
Great Q. There is a huge difference between average and world class.
Did you know for example some of the presenters at our events have attrition rates under 2%!, NPS scores in the 80's!, EX at 100%!
To really find out how to improve YOUR scores you have to meet these world class professional, to network with them and to learn their secrets!
The 19th annual event features best practice presentations from Asia Pacific. Run by ContactCenterWorld.com - the Global Association for Contact Center & Customer Engagement Best Practices.