10x Your Business with Innovation and Customer Experience Strategies

Join us for a transformative luncheon where you'll learn how to revolutionize your customer experience and elevate your business to new heights! The American Marketing Association Columbus Chapter is excited to host marketing visionaries Stan Phelps and Tom Triumph. These experts will provide you with actionable strategies to ensure your customers not only leave satisfied but become enthusiastic advocates for your brand.

(Parking Available at East High School)

• Increase Time Savings: Learn innovative approaches that streamline your processes, freeing up valuable time to focus on growth and customer engagement.
• Boost Revenue: Discover proven techniques that transform ordinary customers into loyal, high-value patrons who drive your sales through repeat business and referrals.
• Enhance Customer Satisfaction: Implement strategies that exceed customer expectations, leading to rave reviews and strong word-of-mouth marketing.

Meet the Experts:

Stan Phelps
Author of the Goldfish Growth series, Keynote Speaker, and Workshop Facilitator
Stan's expertise in creating memorable customer experiences has earned him a global reputation. With his latest book, "Purple Goldfish: 10 Ways to Attract Raving Customers," he will share practical insights drawn from over 5,000 case studies. Stan’s session promises to be an engaging journey into the art of differentiation and brand loyalty.

Tom Triumph
Business and Technology Executive, Author of "Evolve or Die: Lessons for World-Class Innovation & Creativity"
Tom has a wealth of experience with both Fortune 500 companies and startups. His talk will focus on fostering innovation and transforming your business practices to drive substantial revenue growth. Tom’s dynamic approach will inspire you to think creatively and implement change effectively.

Host or Publisher AMA Columbus